Godin London guarantees longevity and durability when it comes to the quality of their products.
Any manufacturing defect in the product is covered under our 5 year warranty. If any of the delivered product is damaged or lost otherwise would not be covered under Godin’s warranty plan.
Our diamonds have been purchased from legitimate sources not involved in funding conflict, in compliance with United Nations Resolutions and corresponding national laws. We hereby guarantee that these diamonds are conflict free and confirm adherence to the WDC SoW Guidelines.
Hallmarked in the UK, our silver, gold, and platinum jewellery comes with a 28-Day money-back guarantee.
Click here to read our Returns & Refunds policies.
Please note that our guarantee does not cover accidental or intentional damage or loss caused by the customer or a third party.
If anything does happen to your jewellery, whether it’s your fault or ours, the best thing to do is send it back to us for an assessment. Upon examination, our team will get back to you with the repair process and any additional charges, if to be incurred by you. We will always be forthright and let you know beforehand if there are any additional charges.
What our warranty covers?
All repairs and postage costs for any problem that can be attributed to the way your item was originally delivered to you.
What our warranty doesn’t cover?
Any loss or damage to your jewellery caused by you, or by another person’s actions.
What if I accidentally lose or damage my jewellery?
We highly recommend opting for jewellery insurance to protect the products from unpredictable instances such accidental loss or damage.
